Our Values

We’re client focused. Our mission is to do things differently and bring residential construction to a new era of communication, trust and attention to detail. The driving force behind NewGrain is customer service and we want to ensure residential construction is an enjoyable experience for our clients. We’re a young, open-minded team and we want to show that the relationship between builder and home owner, and in fact the whole renovation process, can be done better.

Our Big 6 Are:

Communication
We embrace new technology to get you the answers you need – clearly, timely and effectively. Whether that’s emailing you the links to material samples on your iPad, texting you an update on status, or taking your call when it suits you, we’re across it.
Trust
We’re dealing with your home – we take the time to get to know you, your needs and your expectations.
Attention to Detail
We believe in what we call ‘one per-centers’. Getting the little details right makes a big difference. Whether that’s taking off our work boots at the front door, feeding the dog if you’re out or changing a broken light blub, we’ll do it.
Quality
It’s a given.
Access
We invest time into keeping on top of the latest products and materials on the market. We give you the best options for your home and access to the best solutions.
Team
This is what brings the job to life and we think ours is the best.